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Frequently Asked Questions
Answers to Your Logistics Questions
You can schedule a pick-up through our online booking form or by contacting our customer service team.
The lead time for delivery depends on the destination and shipping method. Please contact our customer service team for more information.
Shipping of hazardous materials may be subject to certain restrictions and requirements. Please contact our customer service team for more information.
Requirements for international shipping vary depending on the destination country and type of shipment. Please contact our customer service team for more information.
Preparation for customs clearance may involve providing documentation and labeling your shipment appropriately. Please contact our customer service team for more information.
Returns and exchanges can be processed by contacting our customer service team. Our team will provide instructions on how to proceed.
We have specific guidelines for oversize and overweight shipments. Please contact our customer service team for more information.
Shipping to certain restricted destinations may be subject to special regulations and restrictions. Please contact our customer service team for more information.